Privacy Policy · Well Bonded

Effective date: [EFFECTIVE DATE]

This Privacy Policy explains how [BUSINESS LEGAL NAME] ("Well Bonded," "we," "us") collects, uses, and protects your personal information when you use our website.

1. Information we collect

Account information: first and last name, email address, telephone number, password (stored only as a secure hash), and your agreement to our policies.
Date of birth: collected to verify that you are 21 or older.
Addresses: shipping addresses you save or enter at checkout.
Order history: products ordered, amounts, payment method chosen, order status, shipping carrier and tracking numbers.
Payment references: transaction IDs or hashes for cryptocurrency payments, and names or confirmation numbers you provide for Zelle or Cash App payments. We do not collect or store card numbers or bank account numbers.
Research-use certification: a record that you accepted our research-use-only terms at checkout, with the date, time, and IP address.
Technical information: IP address, browser type, and server logs.
Cookies: we use essential cookies to remember your age confirmation, keep you signed in, and store your cart. We do not use advertising or third-party tracking cookies.
Communications: messages you send us and certificate-of-analysis (COA) requests.

2. How we use your information

We use your information to: verify your age and eligibility; create and manage your account; process, verify, and ship orders; match payments to orders; send order and account emails; respond to COA requests and inquiries; prevent fraud, misuse, and unlawful activity; maintain records required by law or for our legal protection; and operate and secure the website.

3. We do not sell your personal data

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate the business (for example, shipping carriers and our email provider), only as needed to provide those services, or when required by law or to protect our rights.

4. Public blockchains

If you pay with cryptocurrency, your transaction is recorded on a public blockchain that we do not control. Information on a blockchain cannot be changed or deleted by us.

5. Data retention

We keep account and order records for as long as your account is active and for [NUMBER] years afterward, or longer where required for tax, accounting, legal, or compliance purposes. Research-use certification records are retained for the same period as the related order. Backups are kept for 14 days.

6. Security

We use industry-standard safeguards, including encrypted HTTPS connections, hashed passwords, restricted administrator access with two-factor authentication, and databases that are not exposed to the public internet. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and deletion requests

You can view and update your account information and addresses on your account page. To request a copy of your data or deletion of your account, email [CONTACT EMAIL] from the email address on your account. We will delete or anonymize your information except where we must keep it for legal, tax, fraud-prevention, or record-keeping purposes.

8. Age restriction

This site is intended only for adults 21 and older. We do not knowingly collect information from anyone under 21.

9. Changes

We may update this policy by posting a new version on this page with a new effective date.

10. Contact

[BUSINESS LEGAL NAME] [BUSINESS ADDRESS] Email: [CONTACT EMAIL]